Digital Services (GEO / Web / CRM / AI)
Our digital growth line — websites, GEO / AI search, CRM, AI chatbots and LINE automation.
Besides events, do you offer digital services?
Yes. Galaxy Advertising runs a digital growth line covering websites, GEO (AI-search optimisation), CRM and AI automation. Because we also run your events, the two connect — an event captures leads, and the digital system nurtures and converts them.
What is GEO (Generative Engine Optimisation)?
GEO is the practice of making your business easy for AI answer engines like ChatGPT and Google's AI to find, understand and recommend. As people increasingly ask AI instead of browsing links, GEO decides whether your company is the one it names.
How is GEO different from traditional SEO?
SEO aims to rank a link on a results page; GEO aims to be the answer an AI gives directly. GEO focuses on clear, verifiable, well-structured content that AI can cite with confidence, rather than only keywords and backlinks.
Why do Thai businesses need GEO now?
Because customer behaviour is shifting to AI-assisted search faster than most competitors are adapting. Businesses that structure their information for AI now become the default recommendation, while late movers stay invisible in the answers that matter.
Can you build my company website?
Yes. We design and build fast, mobile-first, multilingual websites engineered from the ground up for both people and AI search — clean structure, structured data and content that answers real customer questions.
What does a website build include?
Typically strategy, design, multilingual content, structured data, contact and lead capture, performance and mobile optimisation, plus deployment. We build for GEO from day one, so the site is ready to be found and cited, not just launched.
Does the website support Thai, English and Chinese?
Yes. Trilingual architecture is a core strength — each language properly structured with correct hreflang so search and AI serve the right language to the right audience. This matches exactly how GLA Thailand's own site is built.
What is a CRM and how does it help my business?
A CRM stores every customer and lead in one place, tracks follow-ups and keeps a history of interactions. It stops leads slipping through the cracks, so more enquiries turn into paying customers and repeat business.
What kind of businesses is your CRM suitable for?
It suits service businesses that rely on leads and repeat customers — beauty salons, clinics, studios, retail and B2B service firms. If you handle enquiries by chat and lose track of follow-ups, a CRM pays for itself quickly.
Can the CRM connect with events and marketing?
Yes, and that is the advantage of one partner doing both. Leads captured at an event or ad campaign flow straight into the CRM, so you follow up immediately with full context instead of losing momentum after the event ends.
Can you build AI customer service / chatbots?
Yes. We build AI assistants that answer common customer questions instantly, day and night, in Thai, Chinese and English — capturing the lead and handing complex cases to your team, so you never miss an enquiry after hours.
Can you automate a LINE Official Account?
Yes. We set up LINE OA auto-replies, menus and lead routing so enquiries are answered instantly and captured automatically. In Thailand, where LINE is the main customer channel, this alone can lift your conversion noticeably.
Can digital and event services be bundled?
Yes. Many clients combine an event with a website, GEO and CRM as one growth package — the event creates attention, and the digital layer turns that attention into tracked, followed-up leads. Bundling also keeps everything under one accountable team.
Roughly how much and how long does a website take?
It depends on page count, languages and features, so scope drives both price and timeline. Tell us what the site needs to do and we will give a clear fixed quote and schedule up front, with no hidden add-ons.
Is there maintenance after the website is built?
Yes. We offer ongoing maintenance covering hosting, updates, security and content refreshes. GEO in particular rewards sites that stay current, so continued upkeep protects and grows the results over time.
Can you produce multilingual SEO/GEO content?
Yes. We produce structured, answer-focused content in Thai, Chinese and English — the kind of clear, verifiable material that both search engines and AI engines prefer to cite. Thai content is written for local tone, not machine-translated.
Will AI search (like ChatGPT) recommend my company?
It can, if your information is structured, consistent and verifiable across the web. No one can guarantee a specific AI output, but GEO measurably improves the odds by giving AI clear, trustworthy signals to cite you over vaguer competitors.
Who delivers your digital services?
Our digital services are delivered by an experienced technical team building on modern, reliable infrastructure. You get one accountable partner for both your events and your digital systems, with clear ownership from build to support.
I already have a website — can you still optimise it?
Yes. We audit your existing site and improve structure, speed, content and structured data for GEO, so you gain AI-search visibility without rebuilding from scratch. Often a focused upgrade delivers strong results faster than a full rebuild.
How do we start with digital services?
Tell us your goal — more leads, AI visibility, a new site or a CRM. We assess your current position, propose a clear scope and quote, then deliver in defined stages. You can start with one service and expand as results come in.